Privacy notice
We (also referred to as "We", "Us" or "Our") are committed to protecting your Personal Data and your privacy.
This Privacy Policy is intended to inform you about how we collect and store the information you provide through the website https://compasswertvale.net (the Compass Wertvale ).
The following principles will be upheld:
We want you to make informed decisions about how your Personal Data is used and processed. We use a range of methods and procedures to provide clear, relevant information. Where we believe specific details are necessary, we will share them with you at the appropriate time. We are also happy to address any questions you may have regarding our data practices, account controls, or any applicable service limitations.
1. The scope?
This policy outlines the types of Personal Data Compass Wertvale collects about individuals, and how that data is processed, shared with third parties, stored, and secured.
This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through a combination of additional information that we hold or can access.
In this Policy, "processing" refers to any activity involving the collection or use of Personal Data, including organising, managing, structuring, and storing such data.
Our services are intended for a general audience and are not designed for individuals under the age of 18. We do not knowingly request or collect information from anyone under 18, nor do we knowingly permit them to use our services. Should we discover that information about a child has been collected, we will delete it as promptly as reasonably possible.
2. What Personal Data Do We Hold About You?
When you access our services or service channels, or visit our website, we collect Personal Data. In some instances, we may ask you to provide this directly. In others, we collect Personal Data by analysing how you use our services or service channels, or when third-party partners share your information with us.
3. You are not required to share any personal information with the company, and there will be no consequences for doing so.
However, you are not obligated to share any personal data with us. In certain circumstances, choosing not to provide specific personal data may limit our ability to deliver our services or restrict access to the website.
4. What types of personal data do we collect? When you visit our website, we may gather the following personal information:
This includes information about your online activity logs and traffic data (such as your IP address, access date and access time), the language you use, software crash reports, browser type, and details about the device you use to access the service. The information we collect is not considered personal data and cannot be used to identify you.
Personal Data we receive from you: any personal data you choose to provide to us when you connect, through us, to a third-party online trading platform.
Personal information you provide directly to third-party platforms to facilitate trading: this includes your full name, address, telephone number, and email address.
5. Transparency and Grounds for Processing Your Personal Data
Your Personal Data is processed by the Company for the purposes outlined in this section, in accordance with transparent data-handling and security practices.
The Company processes your Personal Data only where there is a clear and legitimate reason to do so. The following details the circumstances under which the Company may process your Personal Data:
- You have given your consent for us to process your Personal Data for one or more specified purposes. This applies when you submit personal information through the Website, enabling us to transfer it to a third-party trading platform.
- The Company or a third party may need to process data in pursuit of legitimate interests — for example, to improve Our Services or to defend legal claims.
- Processing follows clearly defined service standards.
Contact us by email for more details on how we handle your information and the measures in place to protect it.
Below is a summary of the reasons we may use the information you provide, including relevant account, service, and security purposes involving Personal Data.
Scope, Transparency
1. At your request, we may collect your Personal Data and share it with third-party providers to facilitate access to digital trading services. We will only do so when you have expressly asked us to make such arrangements on your behalf.
You have given your consent to the processing of your Personal Data for one or more specified purposes.
2. To respond to your requests, questions, or concerns, we may require certain Personal Data in order to address any queries you have regarding the Services.
Processing is necessary to serve the legitimate interests of the Company or a relevant third party.
3. Personal data is processed only where necessary to support account administration, platform security, and clearly defined service requirements.
To ensure secure and reliable account services, some processing is required.
4. To improve our Services. We may use Personal Data to enhance and refine our Services. This includes, among other things, crash and malfunction reports collected in connection with the Services.
Processing is necessary to serve the legitimate interests of the Company or a third party.
5. To protect against fraud and misuse of our services
Processing is required to serve the legitimate interests of the Company or a relevant third party.
6. To carry out and manage activities that support the operation of Our Services. These may include back-office functions, business development, strategic decision-making, internal review processes, and related activities.
Processing is carried out in furtherance of the legitimate interests of the Company or a relevant third party.
7. We carry out analysis, including statistical analysis. To inform decisions across a range of matters, we apply various analytical techniques, including statistical methods.
Processing is necessary to serve the legitimate interests of the Company or a relevant third party.
8.
To protect our assets, rights, and interests — as well as those of third parties — we have established processes to pursue and defend legal claims.
We may process Personal Data where necessary to safeguard our rights, interests, and assets, or those of third parties, in accordance with applicable agreements, conditions, terms, and policies.
Processing is necessary to fulfil the legitimate interests of the Company or a relevant third party.
6. Sharing Personal Data with Third Parties
The Company may also share Personal Data with third-party companies that provide services to us, including hosting and storage providers, IP address data services, and user experience analysis.
You may also request that we share specific Personal Data about you with third-party trading platforms. In such cases, we will provide those platforms with the Personal Data you have supplied to us. Their use of your Personal Data will be governed by their own privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may share Personal Data with related entities or business partners. This enables the Company to access resources that support the enhancement and improvement of the products and services offered to customers.
Where necessary to protect third-party rights or assets, the Company may apply appropriate account controls, security measures, and transparent data-handling procedures.
We may also share Personal Data about you with potential investors, buyers, or lenders to the Company or another company within the group where a relevant transaction is under consideration. This may include the transfer or sale of assets belonging to the Company or another group company, or may form part of any merger, restructuring, consolidation, or insolvency proceedings involving the Company or another business within the group.
7. Cookies and Third-Party Services
We may use third-party services, such as companies that provide advertising or analytics on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device whenever you visit or access the website. They collect information about your preferences and browsing habits to enhance your user experience, remember your choices, and present products and services that may be relevant to you. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. These are temporarily stored on your device and remain there for a short period until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close your browser. They help the website recognise you as a returning user, making it easier for you to revisit and navigate the website.
Cookie Categories:
We may use them for their intended purpose:
1. Cookies are essential for this site to function
These cookies are essential for accessing the features you have requested and for navigating our website. They enable us to deliver the information, products, and services you have asked for.
They are also required for your device to download and stream data, allowing you to browse the website, use its features, and return to pages you have previously visited.
Cookies collect personal data, such as your username and most recent login date, to verify that you are logged in to the site. Session cookies are automatically deleted when you close your web browser.
2. Functional Cookies
Cookies help us recognise you each time you visit our site and retain your settings and preferences.
Cookies collect personal data, such as your username and most recent login date, to verify that you are logged in to the site. Session cookies are automatically deleted when you close your web browser.
3. Performance cookies
We use cookies to collect statistical data on site performance and to help us improve your experience. They also allow us to analyse how our website is used.
Cookies store anonymous data that is not linked to any identified or identifiable individual. Some are deleted when you close your browser, while others may remain stored on your device for an extended period.
Cookies are blocked or have been removed
To manage cookie settings, you will need to update your browser preferences. Below are links to guide you through this process for some of the most commonly used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please note that if this occurs, some or all of the Website's functions and features may not work as intended.
ONLINE TRACKING NOTICE
This service does not currently respond to Do Not Track signals.
8. The retention of your personal data
The Company will retain your Personal Data for as long as necessary to fulfil the purposes for which it is processed, as outlined in this Policy, or for longer where required to support account controls, security practices, and service standards.
Your information will be shared with third-party trading platforms for a period of 12 months. With your consent, we will continue sharing your data for a further 12 months.
We regularly review the Personal Data we hold to ensure it remains necessary and relevant.
9. Transfers of Personal Information to a Third Country or International Organisation
Your personal information may be transferred to other countries. This means your personal data may be sent to a third country outside your country of residence, or to an international organisation or jurisdiction. The Company takes appropriate steps to protect the personal data you provide and to help ensure that data users can exercise their rights and access effective legal remedies.
These protections and safeguards apply to all individuals residing in the EEA (European Economic Area).
- Transfer to a third country or international organisation that maintains appropriate safeguards for Personal Data, supported by transparent security practices, clear data-handling standards, and suitable controls designed to protect information throughout the transfer process.
- The transfer is managed under a formal agreement between the relevant public entities or authorities, with transparent terms, clearly defined controls, and established service standards.
- The transfer was carried out in accordance with established data protection clauses and security practices designed to support the responsible handling of personal information. We apply transparent data-transfer procedures, documented controls, and service standards to help safeguard information when it is processed across borders.
The Company can provide details of the security measures in place to protect your Personal Data when it is transferred to third-party countries or international organisations. To request this information, please email info@compasswertvale.net
10. Personal Data Security
We take appropriate organisational and technical precautions to safeguard Personal Data. These measures are designed to minimise the risk of accidental or unlawful destruction, loss, alteration, or unauthorised access.
However, we cannot guarantee or warrant that your Personal Data will remain fully secure or error-free at all times. We cannot be held responsible for intangible, incidental, or consequential losses arising from the use or disclosure of Personal Data, including disclosure resulting from transmission errors, unauthorised third-party access, or circumstances beyond our reasonable control.
In certain circumstances beyond our control, we may be required to share your Personal Data with third parties, such as service providers or public authorities. Where this occurs, we have no control over the security measures applied to your Personal Data by those third parties.
Personal Data cannot be transmitted over the internet with absolute security. The Company cannot guarantee the security of any Personal Data you transmit to Us online.
11. Links to Third-Party Websites
Links to third-party websites and applications may appear on our website. These sites and apps are independently operated and are not under the Company's control. We are not responsible for how they collect or handle Personal Data, and this Policy does not extend to any activity conducted through them.
Before accessing or using any third-party website or application, we recommend reviewing its privacy policy and practices. We also encourage you to consider these carefully before sharing any Personal Data.
12. Changes to This Policy
When visiting third-party websites or applications, we encourage you to review their privacy policies before accessing or using their services. We also advise exercising caution before sharing any Personal Data with them.
13. Your Rights Regarding Your Personal Information
You have the right to ask us to confirm whether Personal Data relating to you is being collected, correct any inaccuracies, and delete Personal Data that we no longer require. You may also ask us to restrict certain types of processing of your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide and other Personal Data relating to you. You may exercise your rights by sending an email to the address below.
Access rights
You may ask the Company to confirm whether your Personal Data is being processed. If so, you may request access to that Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. Information will be provided electronically if requested in that format.
Your right to access Personal Data must not adversely affect the rights and freedoms of others. If a request could compromise another person's rights or freedoms, the Company may refuse to comply or limit the information provided.
Right to rectification
You may ask the Company to correct inaccurate Personal Data. You may also request that incomplete Personal Data relating to you is completed, taking into account the purpose for which it is processed.
Right to erasure
You may request erasure where: (a) Personal Data is no longer required for the purpose for which it was collected or processed; (b) you withdraw consent and there is no other lawful basis for processing; (c) you object, based on your particular circumstances, to the processing of Personal Data for legitimate interests pursued by us or a third party; (e) Personal Data has been processed unlawfully; or (f) Personal Data must be deleted to comply with an applicable legal obligation.
This right does not apply where processing is necessary: (a) to fulfil a legal obligation requiring processing under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict its processing while the information is being verified.
Where you request a restriction on processing, Personal Data may generally only be stored unless you provide consent, or where it is required to establish, exercise, or defend legal claims, protect the rights of another person, or address an important matter of public interest within the European Union or a Member State.
Right to data portability
Where processing is automated and based on your consent or a contract with you, you may request the Personal Data you have provided to the Company in a structured, commonly used, and machine-readable format.
You may also ask for your Personal Data to be transferred directly from the Company to another controller where this is technically feasible. Exercising your right to data portability does not affect your right to erasure. Data portability must not adversely affect the rights or freedoms of any other individual.
Right to object
You may object at any time, based on your particular circumstances, to the use of Personal Data concerning you where processing is based on legitimate interests pursued by the Company or a third party. This includes profiling based on those interests. We may continue processing where there are compelling legitimate grounds that outweigh your rights, freedoms, and interests, or where processing is required to establish, exercise, or defend legal claims.
With regard to direct marketing, you may object at any time to the processing of Personal Data concerning you, including any related profiling.
Right to withdraw consent
You may withdraw your consent to us processing Personal Data about you at any time. This will not affect the validity of any processing carried out on the basis of your consent prior to its withdrawal.
You may raise a complaint directly with us using the contact details provided below.
We aim to handle privacy concerns transparently and fairly, explain how your Personal Data has been used, and provide an appropriate response to any issues raised regarding its processing.
In certain circumstances, European Union or Member State laws may limit the rights relating to your Personal Data as described in section 13.
We will provide the information requested under your rights in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two further months where necessary, depending on the complexity and number of requests. We will notify you of any extension within one month of receiving your request and explain the reasons for it.
Unless otherwise stated in section 13, information requested under your rights in section 13 will be provided free of charge. If a request is manifestly unfounded or excessive, particularly where requests are repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also decline to act on the request.
If the Company has reasonable doubts about the identity of the person making a request, it may ask for additional information to verify that person's identity.